The function of a service financial planning practice is to assist the company s financial operations and strategies for service provision by ensuring that the company s assets and investments are being utilized efficiently. Service financial planning encompasses management of an organizations financial assets and investments as well as the allocation of those assets to meet the organizational objectives. It is also important for the service financial planning practice to facilitate financial planning so that key performance indicators can be determined and service decisions can be made in a timely manner. In addition, service financial planning helps to achieve long-term viability of an organization s finance s, while serving its strategic objectives.

Service planning includes five key considerations when it comes to service portfolio management. First, all service financial planning should take into consideration how the resources will best be employed based on the key operational, financial, and other objectives. Second, the collection and assessment of end-of-life expenses and key performance indicators should be well defined, well monitored, and efficiently tracked. Third, all management efforts must be backed up by a strong service portfolio management plan.

Next, all efforts must be aimed at developing a comprehensive service strategy. This plan should integrate all end-to-end activities and be supported by an accurate and well-defined process map. Key considerations in developing an effective service strategy include understanding customer needs and expectations, establishing an accurate service portfolio, and identifying the best marketing practices. Customer needs and expectations are defined by several factors such as what customers need and want, what they need to do today, how long they are likely to need uninterrupted service, what they typically pay for service, and what alternatives there may be if they cannot get what they need. Developing an accurate and comprehensive service strategy also requires evaluating past experience in order to determine what lessons can be learned and what can be improved.

Once the service portfolio has been developed, it is time to measure its effectiveness. The measures of effectiveness include the number of calls per month that result in a sale or other service request, number of sales or new accounts opened, and number of service requests that have been completed. Other factors that contribute to effectiveness include training effectiveness, financial data quality, return on investment, service quality, and overall revenue results. All of these key considerations will impact organizations end-to-end financial services offerings.

There are three primary functions of an accounting firm that are directly related to providing financial services to customers. First, an accounting firm serves as a liaison between the customer and the company. Second, an accounting firm provides managerial and lead advisory services to the company. Finally, an accounting firm provides information and data analysis to support business decision making.

One of the most important aspects of offering end-to-end services is the ability to effectively manage and track call flow. The call flow is the ability of an accounting firm to receive, route, and process orders from customers. Order routing is the process by which an accounting firm tracks customer service events such as when an order is received and when it is placed or filled. Order fulfillment is the ability of an accounting firm to deliver end-to-end service, such as collecting payment or delivering the product to the customer.

End-to-end financial services include credit card processing. Credit card processing capabilities must be able to meet growing customer demands. Also, financial services companies that offer online or mobile credit card processing must be able to handle growing trends in client use. The ability of a credit card processor to expand into new areas is one of the fastest ways to increase profit. Additionally, financial services firms that can handle the integration of electronic billing and transfer systems will be able to serve new customers more effectively in the future.

Financial services can be a complicated field, but by planning the structure of your company, you will be better positioned to serve your customers effectively. Firms that provide end-to-end service are more likely to gain new customers and retain existing customers. To ensure that you are positioned to provide the best possible services to your customers, make sure that you take a look at the services that you are offering now.